Support Service
0208 366 4333
Registered Charity
Number 1094435

There are currently no vacancies

Volunteering Opportunities at the Nightingale

We value greatly the work our volunteers do for us as it contributes enormously to the range of services we can offer patients and families; without them we could not do all that we do.

Nightingale volunteering

Click a volunteer job to find out more

Volunteer Sales and Stock Assistant

To assist in the day-to-day running of Nightingales charity shops (located at 188 Baker Street, EN2 and 171 Bramley Road, Oakwood, N14) to maximise sales and profitability.

You will be a person who has a courteous manner and a good standard of personal presentation, a confident individual who enjoys meeting and greeting the general public and who appreciates the value of teamwork and good customer care.

Each shop volunteer is asked to work a minimum of one 4 hour shift each week.


  • To assist and serve customers, providing a service of the highest standard
  • To assist in stock processing, including sorting, steaming, hanging of donated goods and once trained pricing of stock.
  • To be involved in cash handling and till operation
  • To assist the manager in ensuring stock and cash security
  • To assist in keeping the shop premises clean and tidy
  • To promote a supportive voluntary team
  • To promote public understanding of the work of the Nightingale and the importance of raising funds through the shop
  • To partake in the Charity's bag check programme and fully adhere to all aspects of the loss prevention policy
  • To promote and apply the Nightingale health & safety policy

This list is only a guide to the types of duties that may be required

A minimum of four consecutive hours per week.

Please complete the attached application form and forward to

Click here application form to open.

Volunteer Receptionist

Job Title: Volunteer Receptionist
Location: 187a Baker Street, Enfield, EN1 3JT
Hours: 4 hours minimum per week/Pool Staff
Responsible to: Services manager


To act as the first point of contact for visitors to the Nightingale Centre and to work in a team of volunteers to staff the reception area and front desk.

Job Summary

Responsible for greeting all visitors to the centre and signing in and directing individuals to their appropriate appointments. Volunteer Reception staffs are the public face of the charities within the consortium and therefore must have good interpersonal skills, project the correct image and dress appropriately for the position.

Tasks and Responsibilities:

  • Staff the front desk during regular opening hours of 9am – 5pm. Help may also be required during specially extended opening, such as evenings.
  • Must not leave the station unattended. For comfort breaks etc. please contact a nominated person to cover.
  • Food must not be eaten at the reception desk.
  • Make refreshments if required
  • Greet, sign-in and direct all clients who attend for treatment.
  • Manage all walk-in requests for information whilst on duty in a friendly and professional manner, including taking messages and passing them on to the appropriate staff members.
  • Record all information about every walk-in request.
  • Record any sales of merchandise and keep funds in a secure money box.
  • Check incoming post and ensuring this is placed in the correct in trays for relevant staffs.
  • Accept parcel deliveries and inform the relevant recipient of their arrival.
  • Keep the desk and reception area clean, tidy and well stocked. Notifying the appropriate team when stocks become low.
  • Adhere to the Nightingale Centre confidentiality policy.
  • Maintain and continuously improve knowledge and skills so as to be able to handle queries effectively.
  • Monitor the general safety and well being of those entering the premises, ensuring fire exits are not blocked and all areas are freely accessible for wheelchairs. Report any breaches to a member of the Nightingale.
  • Advise as soon as possible if you are unable to attend your shift (preferably 24 hours notice)
  • Carry out other tasks on an ad-hoc basis as requested.

Applicants must be:

  • 18 years of age or over
  • Experience of working in an office/reception environment
  • Good communication skills and the ability to prioritise and plan agreed activities
  • Ability to maintain accurate and effective records
  • Work within a small team or on own initiative
  • Smart appearance

Volunteers must report to their relevant charity representative prior to starting their shift.

Click here application form to open.

Volunteer Counsellor

We offer counselling placements for counsellors in training or qualified counsellors.

The Nightingale Cancer Support Centre is a registered charity that helps people who have been affected by cancer, their families and anyone who supports them.

Our services can help to:

  • reduce levels of stress and trauma
  • create a sense of well-being
  • improve self-esteem and self-confidence
  • reduce feelings of loneliness
  • increase people's sense of control and influence

Our criteria for considering you as a suitable candidate for a counselling placement requires that:

  1. A minimum of 50 supervised hours working with clients in an organisational setting. (We require evidence of this).
  2. You are a qualified counsellor wishing to work towards accreditation with one of the professional bodies.
  3. If you are a counselling student that you also agree to undertake continuous counselling for the duration of your placement.
  4. You are committed to your own self-development and level of self-awareness through your own personal therapy and training.

What we ask for:

  1. One-year commitment for client work.
  2. Regular attendance at supervision.
  3. Commitment to one’s personal and professional development.
  4. Maintaining a professional conduct in all your dealings with The Nightingale clients and staff.

What we offer:

  1. An opportunity to practice in an integrative service, working with clients on a 12-week allocation.
  2. Financial contribution towards supervision.
  3. To apply for a placement, please telephone us on 0208 366 4333
    or Email

Click here to open the application form

Driving Volunteers

The Nightingale provides a transport service for patients who need to get to hospital for treatment.

For many people living with cancer the journey to and from hospital appointments presents a problem and our aim is to make their journeys as easy and as stress free as possible. We need drivers who can help us to provide this transport service.

On some occasions, trips to and from hospital may need to include a carer as well as the patient. It may also be necessary for drivers to wait for patients and carers while treatment is undertaken. Drivers will then return patient's back to their homes.

If you have some time to spend and feel that you could help provide this very important service we would be pleased to hear from you.

Each driver is required to commit to set days/times.

Drivers must hold a clean driving license (maximum of 6 points) and full insurance.

Click here to open the application form


The Nightingale Cancer Support Centre arose through the actions of volunteers and charitable donations from many sources.

Like most charities, we can only develop and continue our work if we continue to be supported by the community we work in. Therefore, we need people to raise funds on our behalf.

We need supporters who are able to organise events, help at events or who don't mind what they do but just want to help.

Please contact our fundraising manager on 020 8366 9674 or and service and information if you feel that you could help raise vital funds by any of the above means.

We will offer you support and help with publicising any events you may wish to host and we can offer ideas that you might be able to put into practice. We can also put you in touch with other groups of fundraisers who are working with us. You will be a very welcome addition to The Nightingale team

Click here to open the application form

Volunteer Complementary Therapist

The complementary therapy team based at the Nightingale is in need of more qualified and insured volunteer therapists. We require therapists qualified in massage, aromatherapy, Indian Head Massage although other therapies will be considered according to the needs of our clients.

Ideally you should be available weekdays on a weekly basis, and your commitment would be 3-4 hours per week for a minimum of six months after starting, and to be available to attend team meetings as and when required.

Click here to open the application form

Some find the experience and confidence they gain from working at The Nightingale a useful stepping stone on the way to a rewarding career. Other people bring to us a lifetime of experience.

Find out more about current volunteer vacancies by clicking on the individual links below or for more information please phone the Nightingale on 0208 366 4333 or email